SMART SYSTEM REMOTES
Phone: 586.445.5518
Email the Helpdesk
HOW TO REPORT AN INCIDENT
HANDHELD REMOTE REFERENCE GUIDE
WHAT PROBLEM ARE YOU EXPERIENCING?
Remote control is not working
Batteries have leaked
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PROBLEM: REMOTE CONTROL IS NOT WORKING
Make sure remote is pointing directly at CCM.
Make sure remote is close enough to CCM (should work anywhere within the classroom - anywhere from 15-20 away).
Minimize other sources of light, such as fluorescent overhead lights or light from a window.
Test remote in another room. If not working in second location, replace batteries.
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PROBLEM: BATTERIES HAVE LEAKED
Remove batteries.
Use small amount of rubbing alcohol and hard-bristled brush to clean battery compartment.
Put in fresh batteries.
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